Terms and Conditions

Reliance on information posted and Disclaimer

The Software is provided to you on an “as is” and “as available” basis without any representation, endorsement or warranty of any kind, express or implied (by law or otherwise). Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms. Specifically, we do not warrant: (1) that any functions on the Software will be uninterrupted or error-free; (2) that the information on the software is correct, accurate and complete; or (3) that the Software or the server that makes it available, are free from bugs, defects or viruses. The views, expressions and opinions appearing on any interactive portion of the Software are the views, expressions and opinions of the contributors to our Software and are not the views, expressions and opinions of us as the operator of the Software. We can give no assurances or warranties regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances and we do not suggest that it be used as a sole source of information.

Liability

In no event shall we be liable for any claims, penalties, loss, damage or expenses, howsoever arising, out of or in connection with your use of the Software, including, without limitation, direct or indirect loss, consequential loss or damage, loss of profit or goodwill, loss of data, loss arising from use or inability to use the Software, loss arising from any errors or omissions in the Software as a result of a breach of contract, negligence, delict. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence or for any liability which cannot be excluded or limited under applicable law.

Indemnity

You will indemnify and defend us against all claims, liability, damages, costs and expenses, including legal fees, arising out of a breach of these Terms and Conditions or any use of the Software.

From the creator

By using our software, you acknowledge and accept these Terms and Conditions. You understand and agree that the use of the software is entirely at your own risk. The software may be used to control equipment and devices that, if misused or malfunctioning, could pose risks to both the environment and living or non-living entities.

You acknowledge that the software may contain bugs or unexpected behavior that could result in direct or indirect physical damage, serious injury, or death. We do not guarantee that the software will function as intended or as configured in your specific environment.

It is your sole responsibility to thoroughly test the software in your intended context before deploying or relying on it in any operational setting.

Critical Infrastructure

Please note that this software is not certified for use in critical infrastructure systems. Under no circumstances should it be used in applications where a malfunction or failure could result in harm to the environment, humans, animals, or physical property.

Licensing Model

We offer two types of codes: License Codes and Upgrade Codes.

A License Code is used to activate the software on an individual device.

An Upgrade Code allows you to update an existing license to the latest version.

Upon activation of a License Code, the license becomes valid for all software versions released within the following 12-month period.

After this 12-month period, the license will continue to function with the most recent compatible version obtained during the validity period. To access newer versions beyond this period, you may apply an Upgrade Code.

Upgrade Codes may be used at any time, there is no requirement to upgrade immediately after the original license term expires. Applying an Upgrade Code will generate a new activation code for the same machine, which will again be valid for all releases within the subsequent 12 months.

Recommendation to Upgrade

We strongly recommend upgrading regularly to:

• Maintain compatibility with the latest versions of Windows
• Benefit from performance improvements
• Access new features
• Address any resolved cybersecurity vulnerabilities

License Restrictions

Licenses are, under all circumstances and in accordance with our policy, not intended for individual resale, whether online or offline.

Licences may only be distributed by authorized integrators or OEM partners, and exclusively in the context of installations or devices designated for their own end-users.

Any unauthorized resale or distribution constitutes a breach of these Terms and will result in legal action.

License Validity and Hardware Dependency

Each license may be activated only once and is permanently linked to the specific hardware on which it is installed. The license remains valid for the lifetime of that particular device. If the hardware is damaged, lost, stolen, altered, or replaced, a new license must be purchased. This policy is part of our pricing model, which aims to keep license costs low and accessible. If the operating system is reinstalled but the underlying hardware remains unchanged, the same license can be reused on that machine without issue.

We recommend that End-Users, Integrators, and OEMs maintain at least one spare license to ensure continuity in case of unexpected incidents. In the event of hardware failure or other unforeseen circumstances, you may contact us. While the policy remains in place, we are open to reviewing individual situations on a case-by-case basis.

Hardware Configuration and Computer ID

Licenses are strictly bound to the hardware configuration of the computer on which they are activated. Any significant modification to the hardware may alter the Computer ID and render the license invalid. However, certain changes are permitted and do not affect the validity of the license. You may increase disk storage capacity, expand RAM memory, or replace the power supply without impacting the Computer ID. It is also permitted to change the computer name, workgroup, or domain. Changes to essential components such as the motherboard, CPU, RAM type, disk type, or network adapters are considered substantial and are not allowed under the licensing policy. These alterations may result in the license being revoked or no longer functioning.

Use in Virtualized Environments

Licenses may be installed on virtual machines, provided that the license is used on a single, clearly defined virtual instance. The use of our software within virtualized environments is permitted under the condition that the virtual machine is not copied, cloned, duplicated, exported, or in any other way replicated in a manner that results in the license being reused across multiple machines or deployments.

Any attempt to deploy the same licensed virtual machine on multiple hosts, networks, or environments, whether for backup, testing, development, production, or high-availability purposes—using the same activation key is strictly prohibited. This includes, but is not limited to, running multiple virtual machines from a shared image, using snapshotting to roll back and reactivate the license, or duplicating a pre-licensed virtual environment for distribution within a team or organization.

Each virtual machine must have its own unique activation and license, and licenses may not be transferred or reused across different instances. The virtualization of an operating system does not constitute an exception to the one-license-per-instance requirement.

Violations of this policy are considered a material breach of the Terms and Conditions and may result in immediate license termination, access revocation, and legal action, including claims for damages. We reserve the right to monitor, audit, and investigate license usage in virtualized environments if misuse is suspected, in accordance with applicable laws and privacy regulations.

License Validity and Expiry

Purchased licenses and upgrade codes do not expire and remain valid indefinitely. There is no time limit for their activation or use, provided they have not yet been assigned to a specific machine or used in conjunction with an existing license.

We recommend keeping at least one unused license in reserve, especially when preparing for future hardware changes, replacements, or new installations. This ensures operational continuity without delay or the need for urgent purchases.

License Ownership

All licenses are registered to the email address provided during the purchase process. This registration determines the legal owner of the license, whether it is an individual or a corporate entity. The person or organization associated with that email address is considered the sole license holder and is entitled to use, manage, and make decisions regarding the license.

Licenses are non-transferable by default. Any attempt to sell, assign, or otherwise transfer ownership of a license without prior written consent from us constitutes a breach of these Terms and Conditions and may result in the revocation of the license.

If a change of ownership is required, whether due to organizational restructuring, employee turnover, a change in legal entity, or other justifiable reasons, the license holder must contact us in writing with a formal request. We will evaluate each case individually and may approve or deny the transfer at our sole discretion.

Approval of an ownership change may require verification of the original purchase, identity confirmation, or additional documentation. Unauthorized transfers or attempts to bypass this policy may result in suspension of the license and associated services.

Policy

We reserve the right to update our licensing policy and adjust our prices at any time, without prior notice. Such changes may be influenced by evolving technical requirements, market conditions, or business needs.

That said, as an independent company, we are not driven by external shareholders or large corporate structures. It is not in our nature to implement abrupt or excessive price increases. Our objective is to maintain fair, transparent pricing and to build lasting, trust-based relationships with our users.

We are committed to supporting our customers over the long term and will make every reasonable effort to ensure that any changes to our licensing model or pricing remain balanced, responsible, and clearly communicated.

Technical Support

We understand that technical questions may arise, and we truly value the trust you place in our software. However, please note that technical support is not included in the license purchase and is not provided free of charge.

If you encounter an issue or need assistance, you are welcome to contact us. In many cases, we may be able to guide you or provide clarity. For more complex needs, we offer the possibility of engaging a qualified engineer to assist you further. This type of support is offered as a separate, paid service, and we will always do our best to be transparent about any associated costs before proceeding.

While we are committed to helping our users whenever possible, we are a small team and may not always be able to respond immediately. Therefore, we cannot guarantee availability, response times, or successful resolution of every issue.

That said, we deeply care about your experience and will approach each request with the attention and consideration it deserves. Your satisfaction matters to us, and even though our resources are limited, our intention is always to support you in a fair, honest, and respectful way.

Warranties

The software is provided "as is", without any express or implied warranties of any kind. We do not guarantee that the software will function without errors, that it will meet your specific requirements, or that it will perform as intended in every context or configuration. Before committing to a license, users are strongly encouraged to evaluate the software using the available demonstration or trial mode. It is your sole responsibility to thoroughly test and validate the software in your specific environment to ensure it is suitable for your intended use. Due to the wide variety of hardware configurations, operating systems, and usage scenarios, we cannot offer any guarantee regarding compatibility, stability, or performance in all cases. By choosing to use the software, you acknowledge and accept these limitations.

Cyber Security

We do not claim that our software is free from vulnerabilities or fully immune to cybersecurity threats. In reality, no software product (regardless of vendor) can ever be considered entirely secure. The nature of cybersecurity involves ongoing identification and resolution of both known and emerging risks.

Our approach focuses on minimizing risk by actively addressing known vulnerabilities and releasing timely patches and updates when necessary. We are committed to maintaining a responsible update cycle and to improving the software over time as new information becomes available.

However, the overall security of your system depends on a much broader context than the software alone. We strongly recommend that the software be deployed within environments that follow recognized cybersecurity best practices, particularly those outlined in the international IEC 62443 standard for industrial and control system security.

If you are unsure about how to implement these measures or how to assess the cybersecurity posture of your setup, we encourage you to contact us. We formally offer cybersecurity consulting services and we are happy to guide you with possible solutions.

Refunds

All sales are final. We do not offer refunds, exchanges, or returns for any purchases, including licenses or upgrade codes, regardless of whether the license has been activated.

Before completing a purchase, we strongly encourage all users to evaluate the software using the available demonstration or trial mode to ensure it meets their expectations and technical requirements. The responsibility to validate compatibility and suitability lies solely with the purchaser.

By proceeding with a purchase, you acknowledge and accept that no refund will be provided under any circumstances. This policy allows us to maintain a transparent and sustainable pricing model, without recurring fees or license activation limitations.

If you are experiencing issues with the software or have concerns about functionality, please contact us. While we cannot offer refunds, we are always open to listening and assisting wherever reasonably possible.